Moi Teaching and Referral Hospital (MTRH) has launched Records Management Policy guidelines.
The guidelines will ensure smooth implementation of Records Management Policy, Retention and Disposition Schedule (Health Records) and Retention and Disposition schedule for Administration records.
Speaking during the official launch of the guidelines on 26th April, 2018 at the CEOs Boardroom, Deputy CEO (Administration & Finance), Dr. Tarus B. Kipchumba (PhD), said that the policy document is in tandem with International Standards.
He stated that the Hospital Board had approved the policy on 23rd February, 2017 and that the Hospital Management will ensure its full implementation.
“The Hospital Management will ensure full implementation of all policies approved by the Board. We will provide resources, upgrade the requisite networks and infrastructure where necessary,” Dr. Tarus said.
The Deputy CEO noted that all policies are interlinked and inter-related. He added that integration guarantees seamless flow of operations in the Hospital.
“Monitoring & Evaluation, Reporting and Learning are key tenets towards successful implementation. This must be followed by quarterly reports on the status of implementation of the policy.”
He commended the Hospital staff on being ranked among the best Hospitals’ in Customer Service in the country. The Hospital was ranked after Aga Khan and Mater Hospitals’ but was the best in Public Hospital category. This follows a survey done by a mobile-based platform m-survey, the findings of quarter one (January – March) were published in the print media on April 10, 2018.
“Let’s continue improving on customer service since customer is always the king. Yes, we could have been the best but sustaining the same is quite another. It requires concerted efforts for realization of fast mover advantages,” he observed.
Dr. Tarus expressed gratitude to officers from Kenya National Archives Documentation Service (KNADS) who participated in drafting the policy jointly with the Health Records and Information Services Department and the Hospital Records Management Committee that was appointed by the Hospital CEO, Dr. Wilson K. Aruasa. KNADS were represented at the launch by; Naftal Chweya and Ruth Kabiro.
He said that the Hospital will partner with KNADS to offer courses to Hospital staff, through the MTRH College of Health Sciences. This, he added, is to enable staff to appreciate the importance of maintaining records they create and ensure that they are accurate and usable.
DCEO affirmed that the Hospital is focused on digitizing its records in keeping with being a Multi-Specialty Hospital.